01405 862240

terms and conditions

1 General

All goods are sold by Big Bale Company (North) Limited (the”Company”) to the purchaser of the goods (the “Customer”) upon the following terms and conditions.

(a) No representative or agent has any authority to vary these conditions without the confirmation in writing of a Director of the Company.

(b) Subject to any variation in accordance with clause 1(a), these Conditions (together with matters referred to on the face of the Company’s quotation and/or order confirmation) embody the entire understanding of the parties and override any prior promises, undertakings or representations.

(c) Any omission or error in any sales literature, order form, advice note, quotation, price list, order acknowledgement, despatch note, invoice or other document issued by the Company may be corrected by the Company without liability.

(d) The description of the goods to be supplied to the Customer shall be as set out in the relevant quotation/order confirmation and as further detailed in the relevant Operators Manual or other documents which any of our manufacturers may issue for that purpose.  The Customer acknowledges that the description of the goods may be changed by any of our manufacturers after an order for the goods has been accepted by the Company.

(e) In respect of any order for goods placed by the Customer and accepted by the Company, the Customer acknowledges that the manufacturer, may supply the Company with a more modern equivalent type of the goods to be supplied to the Customer.  The Customer shall accept such more modern equivalent of the goods ordered by it PROVIDED THAT, if there is a price increase as a result of the more modern type of goods supplied, the Customer may, at its option, terminate its order for the goods at any time prior to delivery.

2 Basis of supply

(a) The Company shall supply the goods to the Customer in accordance with these Conditions. 

(b) The Company shall only be bound by an order when [written] confirmation of the order has been given to the Customer by the Customer.

3 Price

(a) The charges for the goods are stated on the Company’s quotation or order acknowledgement (as appropriate).  All prices are in £ sterling, are exclusive of VAT and delivery charges, all of which will be notified to the Customer prior to any order being placed and added to or charged on invoices at the appropriate rates and shall be payable by the Customer.

(b) Any tender or quotation issued by the company is deemed withdrawn unless an order is placed by the purchaser within 60 days from the date of the tender or quotation unless agreed in writing between the purchaser and ourselves.

4 Deliveries

(a) Unless otherwise indicated in the Company’s quotation or order confirmation or otherwise agreed by the parties in writing, delivery shall take place at the Company’s premises as noted on the relevant order confirmation. Where goods are delivered by a carrier, no claim for damage or shortages will be considered unless the Company is notified in writing within three days of delivery.

(b) Any dates quoted for delivery of the goods are approximate only and accordingly time for delivery shall not be of the essence.

(c) Risk of damage to or loss of the goods shall pass to the Customer at the time of delivery or, if the Customer wrongfully fails to take delivery of the goods, when the Company has tendered delivery of the goods.

5 Illustrations, Dimensions etc.

Photographs and other illustrations represent generally the goods offered but are not binding in detail.  All weights, measurements and technical details given are stated as correctly as possible, but any slight deviation shall not vitiate the contract or form grounds for any claim against us.

6 Warranty

(a) In respect of goods (other than second-hand in respect of which any warranties will be specified on a case by case basis at the point of sale), the Company gives to the Customer the same warranty in terms of quality as the manufacturer gives to the Company (and subject to the same conditions and limitations contained in the manufacturer’s warranty).  This warranty is set out in the remainder of this clause 6, below.

(b) If any defect is discovered in new goods, within 12 months in the case of complete machines, and 6 months in the case of parts, in each case from the date of delivery to the Customer, and is due solely to defective material or workmanship used in the course of their manufacture, the goods having been maintained and used as outlined in the Operators Manual, then the Company will, at its option, either repair or replace the defective part or parts on the new goods concerned free of charge.  Such repair or replacement will be carried out either by the Company itself.

(c) The benefit of this warranty is transferable to any person who acquires any interest in the relevant goods for use within the European Economic Area.

(d) This warranty in no way restricts or affects the Customers statutory rights.

(e) Save for supplies of goods by the Company to Consumers (as defined in clause 14, below), in respect of whom this clause 6(f) shall not apply, the express terms of the Contract are in lieu of all warranties, conditions, undertakings, terms and obligations implied by statute, common-law, trade usage, course of dealing or otherwise all of which are excluded to the fullest extent permitted by law.

7 Liability

(a) The Company shall accept liability to the Customer for any loss of or damage to any property or injury to or death of person caused by any negligent act or omission or wilful misconduct of the Company, its employees, agents or sub-contractors.

(b) Except for injury to or death of any person (for which no limit applies) the liability of the Company under clause 7(a) in respect of each event or series of connected events shall not exceed £1million.

(c)  Except for the type of liability referred to at clause 7(a) and except for any other matters for which the Company’s liability may not by law be restricted or excluded, the Company’s total liability in respect of any contractual breach or representation, statement or tortious act or omission arising under or in connection with the Contract (a “Default”) shall not, in cases relating to the supply or non-supply of goods, exceed the total sums paid or payable by the Customer in respect of those goods.

(d) Notwithstanding anything else contained in these Conditions (and without limiting the Company’s liability in respect of injury to or death of any person caused by any negligent act or omission or wilful misconduct of the Company, its employees or sub-contractors), the Company shall not be liable to the Customer for:

(i)  any losses which are not foreseeable by both parties when the Contact is formed arising in connection with the supply of goods or their use by the Customer;

(ii) any losses which are not caused by any breach by the Company;

(iii) business or trade losses, consequential losses (including, without limitation, loss of business and loss of goodwill); and

(iv) loss of profits.

(e) If a number of Defaults give rise to substantially the same loss then they shall be regarded as the same Default for the purpose of calculating the Company’s maximum liability pursuant to clause 7(c).

(f) Nothing in this clause 7 shall confer any right or remedy upon the Customer to which it would not otherwise be legally entitled.

8 Payment

(a) Payment terms are 30 days on spares and services accounts, immediate on new machines otherwise strictly nett only to approved credit accounts. Used machines sold, strictly cash against delivery/collection unless otherwise stated in writing.

(b)  The Company may suspend performance of any contractual obligation to the purchaser so long as any account of the purchaser is overdue and any extra cost thereby incurred by the company shall be reimbursed by the purchaser. Interest at 2% above the Bank of England minimum lending rate can be charged on all overdue accounts. 

(c)  Notwithstanding delivery and the passing of risk in the goods, or any other provision of the Contract, the property in the goods shall not pass to the Customer until the Company has received in cash or cleared funds payment in full of the price of the goods.

(d) Until such time as the property in the goods passes to the Customer, the Customer shall hold the goods as the Company’s fiduciary agent and bailee, and shall keep the goods separate from those of the Customer and third parties and properly stored, protected and insured and identified as the Company’s property, but the Customer may resell the goods in the ordinary course of its business.

(e) Until such time as the property in the goods passes to the Customer (and provided the goods are still in existence and have not been resold), the Company may at any time require the Customer to deliver up the goods to the Company and, if the Customer fails to do so forthwith, enter on any premises of the Customer or any third party where the goods are stored and repossess the goods.

(f) The Customer shall not be entitled to pledge or in any way charge by way of security for any indebtedness any of the goods which remain the property of the Company, but if the Customer does so all moneys owing by the Customer to the Company shall (without limiting any other right or remedy of the Company) forthwith become due and payable.

9 Transport, carriage and packaging

Transport, carriage and packing can be charged on deliveries at the Company’s discretion.

10 Cancellation

Cancellation by the purchaser of an order shall only take place with the Company’s written agreement whereupon the Customer will be liable to indemnify the Company against any losses which the Company may incur in relation to such order.

11 Manufacturers’ condition of sale

Any product sold by us is sold subject to the relevant manufacturer’s conditions of sale unless otherwise stated herein.

12 Delay of failure to perform

The Company shall not be liable to the Customer if it is prevented or delayed in the performing of any of its obligations to the Customer if this is due to any cause beyond the Company’s reasonable control including (without limitation): an act of God, explosion, flood, fire or accident; war or civil disturbance; strike, industrial action or stoppages of work; any form of government intervention; a third party act or omission; failure by you to give us a correct delivery address or notify us of any change of address.

13 Notices

Notices or other documents to be given under these Conditions shall be in writing and delivered by hand or sent by registered post to the party concerned at, in the case of the Company, the Company’s quotation or order confirmation and, in the case of the Customer, the address noted in any order form or order acknowledgement or such other address as one party may from time to time designate by written notice to the other.  Any such notice or other document shall be deemed to have been received by the addressee if delivered, upon delivery; if posted, on the second working day following the date of posting.

14 The customer’s statutory rights

(a) For the purposes of these Conditions, a “Consumer” shall mean any person acting outside the course of his or her business or trade.

(b) If the Customer is a Consumer, there are certain terms implied into the Customer’s Contract which the Company cannot exclude or limit.   For example, under the Sale of Goods Act 1979 (as amended) the Company must ensure that the goods are of satisfactory quality.  Nothing in this Contract affects these statutory rights.  

15 Miscellaneous

(a) The Company may freely assign, sub-contract or otherwise transfer in whole or in part the Contract PROVIDED THAT the quality of goods supplied to the Customer is not affected.  The Customer may not however do so without the Company’s written agreement.

(b)  No waiver by the Company of any breach of these Conditions by the Customer shall be considered as a waiver of any subsequent breach of the same or any other provision.  Any waiver must be in writing to be effective.

(c)  If any provision of these Conditions is held by any competent authority to be invalid or unenforceable in whole or in part the validity of the other provisions of these Conditions and the remainder of the provision in question shall not be affected thereby.

(d) The provisions of the Contracts (Rights of Third Parties) Act 1999 are expressly excluded from the Contract so that no third party may claim any rights under this contract.

(e) The Contract is governed by the laws of England and the English courts shall have exclusive jurisdiction to resolve any disputes arising as a result of or in connection with it.