Big Bale Company (North) Limited collects personal information about you to provide you with our products and services and to improve and develop these for the future.
Big Bale Company (North) Limited may collect the following types of personal information from you:
Big Bale Company (North) Limited receives personal information about you:
When you contact us directly, visit our website (www.bigbalenorth.com) or use our social media channels, whether to apply for one of our products or services or to make an enquiry or other request.
Big Bale Company (North) Limited and its group may use your personal information for the following purposes:
Big Bale Company (North) Limited will provide your personal information to:
Fraud Prevention & Money Laundering
Before we provide products or services to you Big Bale Company (North) Limited may undertake checks for the purposes of preventing fraud and money laundering and to verify your identity.
We, and fraud prevention agencies, may also enable law enforcement agencies to access and use your personal data to detect, investigate and prevent crime.
Fraud prevention agencies can hold your personal data for different periods of time, and if you are considered to pose a fraud or money laundering risk, your data can be held for up to six years.
All personal information we have about you is stored on secure servers operated by Big Bale Company (North) Limited or its third-party service providers.
Big Bale Company (North) Limited will keep a copy of your personal information for as long as we have a contractual relationship with you, or from the point of a machine or product purchase, and for a period of 10 years thereafter. For personal information which is not linked to a machine purchase we will keep this for a period of 10 years from the date of the record. All quotes will be kept for 12 months from the point of quote.
We may keep your data for longer periods if we cannot delete it for legal, regulatory or technical reasons. Maintaining your personal information for these periods allows us to keep accurate records for our legal obligations and to handle any future complaints.
Big Bale Company (North) Limited does not transfer your data outside the European Economic Area (EEA). Whenever fraud prevention agencies transfer your personal data outside of the EEA, they impose contractual obligations on the recipients of that information to protect it to the standard required in the EEA.
You have the following rights in connection with your personal information processed by Big Bale Company (North) Limited:
You have a right at any time to opt-out or withdraw consent of receiving marketing from us and/or to amend the delivery method we use. You can also opt-out from us passing your information to the other businesses listed above for direct marketing purposes. To manage your rights and delivery preferences please write to us at:
Post: Big Bale Company (North) Limited, Heck Hall Farm, Great Heck, Goole, East Yorkshire DN14 0BB. Email: firstname.lastname@example.org
You can also exercise any of these rights at any time by contacting us contacting our Data Protection Officer using the contact details provided above.
If you are concerned or have questions about how Big Bale Company (North) Limited handles your personal data, please contact us and we will do our best to assist you. Please note that you have the right to lodge a complaint with the UK Information Commissioner’s Office (or any other appropriate supervisory authority), which may be accessed through the following link https://ico.org.uk/concerns/